Dedicated Server FAQs

A Windows dedicated server is a physical server runs on a Microsoft Windows server operating system. Windows Server provides a range of editions, such as Windows Server 2019 or Windows Server 2022, with varying feature sets and capabilities. Each edition offers support for Microsoft technologies and frameworks, such as .NET, ASP.NET, SQL Server, Active Directory, and more. The compatibility with Microsoft technologies, the customization options, and the strong support ecosystem make Windows dedicated servers popular among businesses, developers, and organizations that require specific Microsoft software and a high level of control. Windows dedicated servers are commonly used for a wide range of applications, including hosting websites and web applications, running Microsoft databases, deploying enterprise software, hosting remote desktop services, and more.

A Linux dedicated server is a physical server runs on a Linux distribution. Linux is an open-source operating system that offers a wide range of distributions, such as Ubuntu, CentOS, Debian, Fedora, and more. Each distribution may have its own set of features, package management systems, and community support. Before choosing a Linux dedicated server, you should consider the compatibility of your applications, software stack, and any specific requirements tied to a particular operating system. A Linux dedicated server is well-suited for web servers, scripting languages like PHP and Python, and popular databases like MySQL and PostgreSQL.

A dedicated servers with GPU (Graphics Processing Unit) is optimized to handle complex graphic-intensive tasks, such as rendering, games, machine learning, scientific simulation and data processing. It is a high-performance computing solution that utilizes one or more dedicated graphics processing units (GPUs) to speed up data processing.
Compared with CPU-only servers, dedicated servers with GPU have many advantages, including faster processing speed, higher accuracy, shorter latency and the ability to process larger data sets. They are also more energy efficient, enabling organizations to save electricity bills.

Bare metal hosting refers to the provision of a single-tenant physical server without any virtualization layer or pre-installed operating system. While dedicated server hosting comes with a pre-installed operating system or virtualization layer. Both hosting service are used for resource-intensive workloads, such as databases, enterprise applications, and hosting multiple virtual machines or containers.

A virtual server is a hosting service that uses virtualization technology to provide clients with dedicated resources on a single physical server. One physical server hosts multiple virtual servers, each isolated from the others. Virtual servers are the more common cloud computing model because they offer great resource density, fast provisioning times, and the ability to scale up and down quickly.

A dedicated server is a physical hosting device dedicated to a single client (tenant) only. Dedicated servers are the right fit for a few primary use cases that take advantage of the combination of attributes. These attributes are dedicated resources, greater processing power, and more consistent disk and network I/O performance.

There are many uses for a dedicated server: big data, machine learning, website, web application hosting, storage and backup, infrastructure virtualization, server clusters, business applications (CRM, ERP), and online game hosting. This is why we offer several dedicated server ranges, each of which is for a specific set of needs. Our sales and support teams will help you with your project and can offer expert advice on which server to choose. Dedicated server hosting is a good fit if you look for the most power and control over your hosting environment. It's also recommended that you have advanced server administrative skills to manage your dedicated server.

A GPU dedicated server is a dedicated server packed with one or more GPU cards. Since it's a dedicated server, you get exclusive access to the physical server, receiving maximum security, performance, and availability. With one or more GPU cards, the servers are an excellent solution for projects requiring high-performance computing resources. The dedicated GPUs are mostly used for deep machine learning, architectural visualization, video processing, and scientific computing.

Generally, our existing standard Windows dedicated servers, Linux dedicated servers, and dedicated servers with GPU can meet most requirements. If you really require, please send email to sales@databasemart.com, and we can customize the disk space and allow selection of CPU and GPU from our Intel CPUs and up to 18 GPU models.

Our dedicated servers are located in Dallas, Denver, and Kansas City in North America.

Most of our dedicated servers come with the Intelligent Platform Management Interface (IPMI). You can reboot the server and access the BIOS remotely. If the dedicated server does not have IPMI, please submit a support ticket or contact us in a live chat. We will reboot the server for free.

IPMI stands for Intelligent Platform Management Interface. It is a standardized computer system interface that provides out-of-band management and monitoring capabilities for dedicated servers. IPMI is typically implemented as firmware on the baseboard of a server and communicates with the server's BMC (Baseboard Management Controller). IPMI enables administrators to remotely monitor and manage various aspects of a server's hardware, even if the server is turned off or unresponsive. It operates independently of the main CPU and operating system, allowing administrators to access the server at a low-level hardware level.

We typically need 4-48 preparation hours before we can deliver a dedicated server.

Currently, we accept Visa, MasterCard, American Express, JCB, Discover, Diners Club, PayPal, Wire Transfer, and Check. If you use a non-instant form of payment, your service deployment will be delayed until the payment clears. Wire Transfer must be over $100. The paper check is for US clients only.

Yes. We currently have 3 data center locations. You can test our network speed by downloading a 100MB file on the data centers page.

Unmetered bandwidth means that we do not measure or monitor the bandwidth usage for the individual dedicated server, so you don't need to worry about overage charges. The speed you can get is 100Mbps by default. Bandwidth is an addon and can be upgrade to 200Mbps and 1Gbps if you need.

Yes, we can provide a free trial if you are new to server-mart and would like to test the server before payments. You can request a 3-day free trial by following the steps below.

1. Select a plan and click "Order Now" on our website.
2. Leave a note of "3 days trial" on the Review & Checkout page.
3. Servers will be delivered via email if you have passed our security verification.

Please note that trial servers may not be delivered if the server stock is tight.

Sorry, we do not offer a money-back guarantee for dedicated server hosting service because setting up a dedicated server needs high labor costs.

Yes. You will have total control of your dedicated server and can install any legal software on your dedicated server or dedicated server with GPU by yourself or by us. We have produced many software installation tutorial to guide you install commonly required software, such as Android emulators, WordPress, and MT4. If you need assistance in installing other software, feel free to submit a support ticket.

Yes. We can install SolidCP control panel for Windows dedicated server for free. SolidCP is a 100% open-source (and free) hosting control panel for Windows servers. You can use it to create IIS websites, MSSQL databases, etc. We can also install ISPConfig control panel for the Linux dedicated server for free. ISPConfig is a widely used open-source free hosting control panel for Linux. You can use it to create websites, databases, email accounts, etc.

Yes. Please upload your installation .iso file to our server by FTP, and then we will reload it to your Windows dedicated server.

Yes. You can access your Windows dedicated server via remote desktop with administrator permission. We provide many connection tutorials to help you connect to your Windows dedicated hosting server from various devices, such as Linux system and MacOS.

Windows server OS includes two concurrent RDP sessions by default. That means only two users can remote access the Windows server at the same time. If you want more than two users to access, please purchase the Remote Desktop Service (RDS) licenses from Microsoft directly.

Our Linux dedicated server does not come with GUI by default. However, we provide tutorial to help you install GUI by yourself through SSH. If you still need assistance in this matter, our team would love to install it for you and enable the VNC access upon receiving your support requrest.

SSH is enabled for all the Linux dedicated servers. You will get the server IP, username and password once your VPS is ready. You can log into the the dedicated server with the root permission via SSH. We also provide many connection tutorials to guide you connect to your Linux dedicated servers from various devices, such as Windows system and MacOS.

It is easy to upgrade/downgrade memory, but all of our motherboards have maximum memory limits. Please always contact our billing department first to verify if your dedicated server can be upgraded/downgraded or not. It is not easy to upgrade/downgrade the CPU or hard drives. In this case, it is better to put a new dedicated server online and migrate the data manually. Our experienced support staff is available to help your migration for free. For our dedicated server with GPU, you can also upgrade the GPU card.

A dedicated server comes with two dedicated IPs for free (one is primary IP and the other is IPMI IP). You can order up to 16 dedicated IPs per ARIN justification. We need the IP usage for every IP that you order from us. If you need more extra IPs for special reasons, please confirm with us by submitting a ticket to our billing group. The additional dedicated IP is $2.00/month/IP.

Security is our top priority. All physical servers are behind our hardware firewall. We blocked ports like 135-139 and others in our network for security reason. We also monitor our network very closely and will stop attacks that come.

You can choose the operating system for GPU server from common Linux distributions, such as Ubuntu, CentOS, and Debian, and other operating systems, such as Windows Server.

Yes, it is possible to virtualize a dedicated server. Virtualization allows you to run multiple virtual machines (VMs) on a single physical server, which can help you optimize resource utilization, consolidate workloads, and improve overall efficiency. Please note that the GPU card can not be virtualized if you are using a dedicated server with GPU.

There are several software options available for virtualizing a dedicated server. Here are some popular ones: VMware, Proxmox, Microsoft Hyper-V (may require Windows lincense fee), KVM (Kernel-based Virtual Machine), Xen, and Docker (While not a traditional virtualization solution, Docker is a popular platform for containerization).

The choice of virtualization software depends on your specific requirements, operating system preferences, and level of expertise. It's important to consider factors like performance, scalability, management features, and compatibility with your server hardware and operating system when selecting a virtualization solution.